Exchange an Incorrect Product Received
We are happy to accept exchanges when you are not satisfied with a product. If we shipped you the wrong product you can return the unused product in exchange for another product. Return the unused product in the original condition and packaging, within 14 days from the date of purchase, along with the original receipt.
Please contact us promptly before you ship the product and provide the details of the product and reason for your exchange. A Customer Service Representative will follow up with you.
If we ask you to return the product, we will gladly pay for shipping costs and provide you with a shipping label.
Exchange a Defective Product
In the event that a product is defective, please contact us immediately and within 14 days from the date of purchase before you ship the product and provide the details of the product defect. A Customer Service Representative will follow up with you and once the defective product is returned and inspected we will gladly ship you a replacement.